Our trained technicians provide factory authorized repairs for the equipment we supply. We repair all models of SAI weight indicators and railcar identification boards. In most cases, standard repair charges are applied and you will know the full costs before repairs are started. If an exchange part serves your needs, our team can help set up shipments of parts in advance of the core return. Our interest is in keeping your system working for you.

Our software engineers are trained in making required changes to operating software to optimize a system for your specific requirements. Each change will be detailed and priced in advance of programming to insure your satisfaction in the final product. Each modification is checked to make sure it operates to your satisfaction and meets all metrological requirements.

We offer free phone support to help with questions that you may encounter with our systems or any other scale questions. Phone support is augmented by our technical support via e-mail. Click here to send us an email.

If you need to send a part to us for repair, please complete and include a Return Authorization.